Reference

How Our Legal Terms Protect Your Account

Our terms exist to keep your account fair, your data handled correctly, and your wallet interactions — whether through DANA, OVO, or GoPay — running on clear rules. Access to 99rtp depends on local law and is available only where permitted in your region.

Account Eligibility RulesData Handling PolicyDANA, OVO, GoPay Wallet UseJurisdiction-Dependent AccessAccount Security Standards
99rtp How Our Legal Terms Protect Your Account
POLICY CONTACT

Reach Us About Legal or Account Questions

If you have a question about how our terms apply to your account, your wallet data, or a specific transaction — contact us directly. Our support team handles legal queries alongside standard account help, so you do not need to find a separate channel.

Live Chat Open live chat from any page on the site. For legal queries, describe your concern clearly and our team will route it to the right person.
Email Support Send detailed legal or policy questions by email. Include your account ID and the wallet method involved — DANA, OVO, or GoPay — so we can check records faster.
Account Help Centre The help centre covers account eligibility, wallet verification steps, and data requests. Start there for answers before reaching the support team directly.
HOW WE OPERATE

How 99rtp Manages Your Data and Account Security

Our approach to data and security is built around the specifics of how accounts and wallets actually work on this platform. We do not handle your data loosely — here is what we do and how you stay in control.

Data Handling We collect only what is needed to run your account and process wallet transactions. DANA, OVO, and GoPay references are stored to match deposits and withdrawals — nothing beyond that.
Cookie Use Cookies keep your session active across devices — so your mobile session on the app carries over when you switch to desktop. You can adjust cookie preferences in your browser settings at any time.
Account Security Every login triggers an OTP verification step to confirm it is you. If a login attempt looks unusual — wrong device, different region — the session is flagged before access is granted.
Data Requests and Changes To request a copy of your account data, correct a detail, or ask about retention periods, contact support via live chat or email with your account ID. We process these requests under applicable data rules.

Legal Questions We Hear Most Often

These are the questions we get most often about account rights, data, and how our terms apply. If yours is not here, reach out via live chat or email.

These terms apply to anyone who creates or uses a 99rtp account. Access is available only where local law permits — check your region's rules before registering.

We collect registration details, login history, and wallet transaction references — including DANA, OVO, and GoPay records — needed to run your account and meet compliance requirements.

Yes. Contact support via live chat or email, provide your account ID, and we will process your data request in line with applicable regulations and our retention policy.

Wallet matching — whether DANA, OVO, or GoPay — is a security and compliance requirement. Mismatched wallet details can pause a transaction until identity is confirmed.

We update this page when our terms change. Continuing to use your account after an update means you accept the revised terms. We recommend checking this page periodically.

Transaction and login records are retained for the period required by applicable regulations. The exact duration depends on the nature of the record and current legal obligations in supported regions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.